The Exchange Review Part V: Personal Support and API

The Exchange Review Part V: Personal Support and API

Further to our previous review of ten Bitcoin exchanges’ FAQ and language availability as part of a wider series, we now take a further look at the customer support on offer, as well as the exchanges’ API capabilities. Running a Bitcoin exchange can be unpredictable, with any problems leading to a high volume of queries through multiple channels which can be a challenge to deal with. Not so hot… Despite claiming to answer queries within one hour during business hours or within 12 hours otherwise, BTC-E is known for delayed responses as well as the poor quality of its English language....


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