68% of Mt. Gox Users Still Awaiting Their Funds, Survey Reveals

68% of Mt. Gox Users Still Awaiting Their Funds, Survey Reveals

A CoinDesk poll of nearly 3,000 readers has found that Mt. Gox customers have been waiting months for their withdrawal requests to be fulfilled, despite being 'verified' or 'trusted' account holders. Poll respondents describe frustration with the exchange's customer service, calling it slow, opaque and providing "canned responses". The poll, launched on 4th Feb, discovered that customer requests were long delayed, whether they were in bitcoin or fiat currency. One incensed customer was Daniel Smith of Stoke-on-Trent, England. He contacted CoinDesk in December to report his frustration with....


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