Coinbase Users Fume as Platform Experiences Growing Pains
Coinbase users are taking to the social media to voice their issues with the bitcoin wallet and exchange service provider. Coinbase has been around long enough to make a name for itself. The digital currency wallet and exchange has so far been considered as a yardstick, against which all the exchanges and wallet services are matched. However, the leading digital currency wallet platform seems to be having some growing pains which has left a trail of disgruntled customers. Since Coinbase announced the launch of its GDAX exchange platform, many users have started voicing their displeasure....
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A new investigation has revealed hundreds of Coinbase customer complaints around hacking and lost funds, drawing attention to the customer experience at crypto exchanges. Popular cryptocurrency exchange Coinbase recently amassed a panoply of customer service complaints regarding account locking, hacking and even lost funds.A recent tweet by crypto analyst Kaleo garnered hundreds of comments from users all sharing stories of their unfavorable experiences with the exchange. This isn’t the first time the firm has received public backlash over it’s customer service practices. Back in March,....