An Indian Bank Is Using Humanoid Robots to Assist Customers
India’s leading private lender HDFC Bank is using robots in its branches to improve its customer service, making it the first to use ‘humanoids’ in India’s banking sector. In a report from the Business Standard, more humanoids will be inserted into banks in India after determining the response from customers, according to Nitin Chugh, HDFC’s head for digital banking. The installation of HDFC Bank’s humanoid is part of an artificial intelligence program that was launched last year. By doing so, the bank is hoping to improve their customer service as well as its marketing aspects. Chugh....
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The negative view on automation isn’t the fault of anyone in particular, it’s simply the way that humanity reacts to innovation. Across numerous industries throughout the decades, there has always been a pervasive fear that robots are going to take our jobs. While there has been plenty of evidence that automation ultimately moves human workers off production lines, automation often needs human interaction in order to operate within acceptable margins. When we think of these robots taking our jobs and get angry, we’re holding on to an antiquated task view of the world that, with or without....
Major Indian bank ICICI has asked customers not to use the Reserve Bank of India (RBI)’s liberalised remittance scheme (LRS) for any crypto-related investments. ICICI, a leading private sector bank in India, has updated its retail outward remittance application to include cryptocurrency. With this update, the bank has asked its customers to declare under India’s Foreign Exchange Management Act 1999 (FEMA) that they will not use the Reserve Bank of India (RBI)’s liberalised remittance scheme (LRS) for any crypto-related investments. The bank’s declaration states:....
Several Indian banks have reportedly halted services to customers dealing in cryptocurrencies despite the central bank, the Reserve Bank of India (RBI), informing them that the banning circular is no longer valid. The latest bank to join the fray is IDFC First Bank. IDFC First Bank has become the latest bank to halt services to crypto companies, Livemint reported last week, citing industry sources. The publication conveyed: IDFC First Bank over the past week temporality stopped services, as it is doing enhanced due diligence regarding banking support to crypto exchanges. This followed....
ICICI Bank in India has created a chief technology and digital officer position (CTDO) along with a technology and digital group (TDG) to work on improving the bank’s digital capabilities, Chanda Kochhar, managing director and CEO noted in an interview, according to Mint, an Indian business publication. Blockchain technology, the bank believes, will make banking more secure and robust. The TDG group will help make the organization develop its digital capabilities for its commercial, retail and wholesale banking, its treasury business, and its small and medium enterprises business. ICICI....
An Indian bank is preparing to start providing crypto banking services at its physical bank branches. Customers can buy bitcoin and several other cryptocurrencies at these branches with Indian rupees, open savings accounts with crypto wallets, make loans against their cryptocurrencies, and more. Crypto Banking at Physical Bank Branches in India Cryptocurrency users in India will soon be able to visit physical bank branches for crypto banking services as well as learn about cryptocurrency investing. This is due to a partnership, announced Monday, between crypto banking platform Cashaa and....