Bitcoin go up, Coinbase go down: Exchange outages and trader outrage
Coinbase has suffered multiple outages since March, often coinciding with volatile Bitcoin trading days. Coinbase appears to have a capacity problem. Users have pointed out for years that when Bitcoin and other crypto assets are especially volatile, the exchange sometimes goes offline without warning. These outages can prevent customers from buying or selling their crypto assets, and are generally viewed unfavorably by traders.Between March and November 2020, the exchange recorded nine different issues leading to various types of outages or connectivity problems, although direct customer....
Related News
The financial regulator ordered the Bitkub exchange to close and fix issues that caused several outages as prices spiked this month.
Coinbase has suffered a number of outages during busy trading periods this year including most recently on Oct. 27.
The Securities and Exchange Commission of Thailand (SEC) issued an order against a local cryptocurrency exchange to temporarily stop its operations. Bitkub has been in the headlines since the start of the year due to several outages suffered in their systems. Crypto Exchange Suffered Three Massive Outages Since the Beginning of 2021 According to Bangkok Post, the financial watchdog gave the exchange five days, starting January 20, to solve all the technical issues. Mainly, their desktop trading platform suffered three outages since January 2. The other incidents happened on January 3 and....
The exchange also said it's working to improve its customer service response time, another source of complaints.
Cryptocurrency exchange Coinbase published a statement addressing their U.K. and E.U. customers, apologizing for system outages and account restrictions. The company also recognized their customer support “has not been at the levels” expected. High Flow of Incoming Customers According to the public apology, the U.S.-based crypto company said customers from both regions have been facing transaction restrictions. However, Coinbase didn’t make a direct mea culpa for its global issues, that occured precisely when volatility and velocity increased in the crypto markets.....