Study: Only 3% of Bank CEOs Have Tech Experience
The latest study from Accenture shows that only 6% of board directors and just 3% of CEOs of the world’s biggest banks have any technology experience, reports Business Wire. The study of 109 global banks considered “technology experience” as holding or having held senior technology positions at a company or senior responsibilities at a technology firm. Head of financial services at Accenture, Richard Lumb, said: “Very few banks have technologists on their boards and yet when you look at the big strategic challenges facing their business, particularly from financial technology companies, a....
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Bankers are losing customer trust and loyalty as the industry fails create a personalized banking experience and inspire trust in customers. A recent IBM study demonstrated serious gaps between how banking executives feel they are doing and how their customers feel they are doing. 62 percent of surveyed banking executives believe they offer "excellent customer service," although just 35 percent of retail customers agree therewith. The 27 percent gap poses an obstacle for banks who hope to foster customer loyalty into the future. Merely 30 percent of customers feel they receive a....
The Bank of Zambia has said it expects to complete its study seeking to determine the feasibility of launching a Central Bank Digital Currency (CBDC), before the end of the last quarter of 2022.
Narrowing the Financial Exclusion Gap
The Zambian central bank has said it expects to complete a research study that explores the benefits of launching a central bank digital currency (CBDC) in Q4 of 2022. The bank, which has been weighing the pros and cons of creating a digital currency, says the findings of this study will help it to determine whether is it beneficial to launch the....
The Conference Board has found that 98% of chief executives surveyed are preparing for a U.S. recession while 99% of CEOs are preparing for an EU recession. “CEO confidence sunk further to start Q4 and is at its lowest level since the Great Recession,” the organization said. 98% of CEOs Expect Recession in the US The Conference Board published its Measure of CEO Confidence on Thursday. The board is a global, non-profit research group with over 1,000 public and private corporations and organizations as members in 60 countries. The Measure of CEO Confidence is “a barometer....
The South African Reserve Bank (SARB) says it has commenced a feasibility study for a general-purpose retail central bank digital currency (CBDC). The study, which the SARB expects to conclude in 2022, will focus on the issuance of a domestic CBDC that can be used by consumers in South Africa for general retail purposes. Study to Focus on Retail CBDC In a statement released on May 25, 2021, the central bank says the feasibility study will include practical experimentation across different emerging technology platforms. The study will take into account a variety of factors, including....