Coinbase acquires Indian AI startup to improve customer service
Co-founded by Coinbase’s head of operations in India, Agara helps Coinbase with customer service using AI and machine learning. Coinbase, the largest cryptocurrency exchange in the United States, is working to improve its customer support while expanding in India by acquiring a new startup.Coinbase officially announced Tuesday the acquisition of Agara, an artificial intelligence-enabled support platform with operations in India and the United States.The acquisition aims to expand and automate Coinbase’s customer service capabilities by providing new machine learning and natural language....
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Leading U.S. crypto exchange Coinbase has acquired trade execution startup Routefire. The terms of the deal were not disclosed.
The exchange also said it's working to improve its customer service response time, another source of complaints.
Coinbase has acquired Blockr.io as part of an undisclosed deal. With the move, the San Francisco-based bitcoin financial services startup will add a popular block explorer service to its list of assets. Coinbase already offers merchant processing, secure vault storage and consumer wallet hosting, and extends its presence to yet another vertical with Blockr.io. In a blog post announcing the purchase, Coinbase cited Blockr.io's sleek, intuitive user interface and API as the chief motivating factors, writing: "We're always keeping an eye out for other companies and individuals making waves in....
On April 5, the Nasdaq-listed U.S.-based crypto exchange Coinbase, officially allowed Indian users to buy crypto tokens through UPI (Unified Payments Interface), a modern Indian payment infrastructure built by a coalition of retail banks. But after three days of launch, UPI rolled back its service without any explanation. The action was taken after a strange […]