Coinbase to Improve Customer Support in US and India by Acquiring AI Platform...
Coinbase is acquiring an AI-powered support platform Agara in an effort to deliver “world-class support for customers.” The exchange explained that “Through this acquisition, we’ll be able to provide our customers with new personalized, intelligent, and real-time support options.” The acquisition also reconfirms Coinbase’s strategy to build out its tech hub in India. Coinbase to Improve Customer Support With AI Platform Cryptocurrency exchange Coinbase announced Tuesday: Today, Coinbase is announcing that we are acquiring Agara, an AI-powered....
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Co-founded by Coinbase’s head of operations in India, Agara helps Coinbase with customer service using AI and machine learning. Coinbase, the largest cryptocurrency exchange in the United States, is working to improve its customer support while expanding in India by acquiring a new startup.Coinbase officially announced Tuesday the acquisition of Agara, an artificial intelligence-enabled support platform with operations in India and the United States.The acquisition aims to expand and automate Coinbase’s customer service capabilities by providing new machine learning and natural language....
Kraken, Bitfinex and KuCoin could become the next major crypto exchanges to attempt to service India’s estimated 15 million crypto investors. Some of the biggest names in the crypto exchange business are reportedly eager to capture India’s cryptocurrency trading market, even as the government is yet to issue clear-cut regulatory policies.According to Reuters, sources say Kraken, Bitfinex and KuCoin are examining the potential for setting up shop in India.Crypto exchange giant Binance entered the Indian market back in 2019, acquiring one of the country’s most recognizable cryptocurrency....
Cryptocurrency exchange operator Coinbase has announced that it is establishing a business presence in India. The company has also posted several job openings for its Indian operations despite reports that the government may ban cryptocurrencies. Coinbase Sets up Shop in India Coinbase has officially announced its expansion into India. The company said last week: We’re happy to announce that Coinbase is establishing a business presence in India. By housing some IT services, including engineering, software development and customer support operations in India, we will benefit from its....
Cryptocurrency exchange Coinbase has announced that it is launching full-scale crypto trading in India with Unified Payments Interface (UPI) support. However, moments later, the National Payments Corporation of India (NPCI), which developed UPI, stated that no crypto exchange is using the UPI system. Coinbase Launches in India, Hit With UPI Problem The Nasdaq-listed cryptocurrency exchange Coinbase announced Thursday at an event in Bengaluru that its trading platform will be fully available for retail traders in India. The company said that customers will be able to buy cryptocurrencies....
Coinbase plans to base some of its “IT services” in India, including engineering, software development, and customer support. Leading U.S. cryptocurrency exchange Coinbase has announced it is “establishing a business presence in India” despite uncertain regulatory headwinds for crypto in the country.In a March 25 blog post, Coinbase revealed it is planning to house “some IT services, including engineering, software development and customer support operations in India,“ noting the country’s “huge pool of world-class engineering talent.”“India has long been known as a hub for engineering and....